Creech Medical Centre

01823 442357

Lines open 8.30am – 6.30pm Monday to Friday

Online Services

Quick links

NHS App | Accurx | Patient Access

You can find out about the GP online services from this page.  Follow the links below to get started.


The NHS App is a new way for patients to connect to the surgery and other NHS services. For example, you can:

  • Get your NHS Covid Pass
  • Get advice about coronavirus
  • Order repeat prescriptions
  • Get health advice
  • Securely view your GP health record
  • Review and register your organ donation decision
  • Choose how the NHS uses your data

Download it FREE from the Apple Store (Apple device) or the Google Play Store (Android device)

Apple App Store link Google Play Store link

When you register in the app, there will be a series of checks to confirm your identity. You WILL NOT have to go into your surgery to register if you have a passport or photo card driving licence.

The process to set up your NHS login is explained in this video NHS Login – Patient Journey or you can read more and access the NHS login help centre at NHS login – NHS (

You can choose to log in using fingerprint recognition, facial recognition or username and password of your choice.

You can now also access NHS App services from the browser on your desktop or laptop computer.

For more information about the NHS Covid Pass please visit NHS COVID Pass – What you need to know – Somerset CCG

If you have queries about the NHS App please complete the online form at Contact the NHS App team ( to contact the NHS App team.

Accurx Online Consultation

Online consultation using the Accurx service.

You can now contact the surgery online to tell us about your non emergency medical problem or ask an admin question. You can ask for help anytime, anywhere within the UK, and with any device. Using Online Consultations allows us to quickly and safely decide on the best way to help you, your child, or an adult in your care.

Patient Access

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • Book and Cancel appointments
  • Order repeat prescriptions
  • Manage your pharmacy nomination
  • Get health advice leaflets and videos
  • View your GP medical record

You will need a unique ID and password to create an account. Please speak to a member of our reception team next time you call or visit the surgery and they can provide you with this. You will be asked for proof of identify, i.e. a passport, driving licence or proof of address.

Patient access is also available to use as an app. Click on the links below to download to your device.

Apple App Store link Google Play Store link

You can still contact the Practice by phone, this is just another option, which other patients have found is more convenient and saves them time. More information, including “how to” leaflets and videos of patients explaining why they are using GP online services are available at

Proxy Access

You can now request to act as a proxy for children, relatives and dependants that you care for and are patients at Creech Medical Centre using Patient Access or the NHS App.

This enables a parent, family member or carer to act on behalf of the patient with their access tailored accordingly. The proxy feature includes appointment booking, repeat medication requests, text messaging and, where applicable, access to medical records, and can easily be accessed by the proxy once the patient has been linked. It is not possible, however, to access the NHS Covid Pass through proxy access.

For children under 11 parents or authorised carers should complete a proxy access form. This access becomes restricted to appointment booking and repeat medication requests for minors aged 11-16 and then the rights are automatically switched off when the child reaches 16.

RCGP Proxy consent form 2018