We run all our surgeries by an appointment only system. Routine appointments can be booked in advance and urgent appointments can be made on the day by telephoning the surgery.
We try to make sure you see the doctor of your choice but if they are not available we may ask you to see another doctor. We also have a Nurse Practitioner who can treat a wide range of problems. Who can treat minor injuries, musculoskeletal problems, eye symptoms, chest issues and colds, family planning, ear, nose and throat problems, eye symptoms, headaches, gynaecology symptoms and stomach, bowel and bladder problems. Our Nurse Practitioner can also prescribe medication.
If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10am. Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.
We offer a small number of appointments for patients who find it difficult getting to the Surgery during normal hours. Please enquire at reception to book these routine appointments
You can now book and cancel appointments online. You will need to register with the practice before using this service.
If your appointment is related to depression, stress or other mental health problems please book two consecutive appointments.
Please also book one 10 minute appointment for one problem – if you have more than one problem to discuss please book two consecutive appointments.
1.Routine – booked in advance via on-line access, by telephone or in person. Expect to wait up to three weeks for a routine appointment (this can be longer if one of our clinicians is on holiday). Available up to 6-8 weeks in advance
2.Urgent on the day – booked via telephone, available in the morning and afternoon on the same day when your medical need is such that you cannot wait for a routine appointment. These are filled on a first come, first served basis (Although we try to accommodate everyone, if all available scheduled urgent appointments are filled when you call, if you can wait you may be asked to call back early the next day)
We also now offer ‘Improved Access’ appointments. Please see the link below for more information.
Improved Access Appointments
You can access some appointments in the evenings 6.30-8pm and on Saturday mornings if you are registered at a practice in the Taunton, Wellington & Wiveliscombe area.
Patients who need to consult a clinician in the evening or at the weekend can enquire about appointment availability by talking to the receptionist at your registered surgery during normal opening hours. This consultation may be with a Practice in the Taunton area and may not be your registered practice.
How do I book an appointment?
If you need to access these appointments then please ring your usual surgery telephone number. The receptionist will be able to advise on appointment availability.
In Taunton, Wellington & Wiveliscombe are the following practices are currently involved in this scheme:
College Way Surgery
Creech Medical Centre
Crown Medical Centre
French Weir Health Centre
Lister House Surgery
North Curry Health Centre
Qautock Vale Surgery
St James Medical Centre
Taunton Vale Health Care
Warwick House Medical Practice
Wellington Medical Centre