Creech Medical Centre

01823 442357

Lines open 8.30am – 6.30pm Monday to Friday

Covid-19 info

Stay at home if you have coronavirus symptoms

Stay Alert Poster

Stay at home for 10 days if you have either:

  • a high temperature
  • a new, continuous cough
  • loss of taste/smell

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you’re staying at home.

Read the NHS advice about staying at home.

Urgent advice: Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 10 days

Only call 111 if you cannot get help online.

Information is available at gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19

If you need an Isolation Note for your employee you can use the NHS 111 online Coronavirus service symptom checker or the link below

Isolation Note Link 

Panoramic Covid-19 research Jan 2022 

Be Alert to Covid Fraud

This link directs you to information on what to look out for if you think you have been sent a fraudulent covid message.

Covid-19 Boosters for all Adults over 18 years old – Dec 2021

Across Somerset the NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to our communities.

From Monday 13th December, all adults are eligible for the Covid-19 booster vaccine, and you will be able to book via the National Booking System from Wednesday 15 December.

 You can have your booster 3 months from the date of your second vaccine, and you can access the National Booking System to book the appointment from 2 months.

 To support the Covid-19 booster programme of work, most routine work within the surgery will be paused. This is a national directive from the government and NHS England, not a decision the practice/SHS has made in isolation. As such, the practice will be triaging requests coming through and will prioritise urgent requests to support the redeployment of staff to support the vaccination programme. If we need to make any changes to any booked appointments, we will contact you directly.

 We apologise for the inconvenience that this may cause but hope that you understand.

 See more about the vaccination programme in Somerset, including the vaccination services here: https://www.somersetccg.nhs.uk/health/local-services/health-services-during-coronavirus/covid-19-vaccinations-in-somerset/

 We encourage everyone who is aged 18 and over, who is yet to have their booster and who is approaching 3 months from your second vaccine to use the National Booking System to arrange your appointment when you are able to do so.

Covid-19 vaccination clinics for 12-15 year old

Walk in services for 12 – 15-year-olds

Your patient can find out which centres are offering walk-in clinics for 12 – 15-year-olds on the “grab-a-jab” website.

For the week of 01 November 2021 there are clinics for 12 – 15-year-olds at:

  • Firepool, Taunton from 3pm – 6pm from Monday 01 – Friday 05 November.
  • Haynes International Motor Museum in Sparkford, Somerset from 3pm – 5pm from Monday 01 – Friday 05 November.
  • Minehead Community Hospital from 3pm – 7pm on Tuesday 02 November and 10am – 6pm Saturday 06 November (drop-in only – no bookable appointments).


Bookable slots for 12-1 5-year-olds

We have a significant number of bookable slots for 12 -15-year-olds at our vaccination centres – Somerset Motor Museum in Sparkford and Firepool in Taunton.

Patients can book through the National Booking Service online  or by calling 119.

Face Coverings

As you are aware, the government will be removing all legal restrictions from Monday 19th July 2021.  However at the same time, in healthcare, we have a duty to ensure that we keep all of our patients, staff and vulnerable community as safe as we can, particularly considering the rising number of COVID infections.  For this reason we are writing to let you know that, in line with many other NHS organisations, SHS will continue with the infection control measures that we have had in place for the last 6 months.

Therefore the following measures will remain in place;

  1. Staff and visitors to the practices will be required to wear a surgical face mask unless exempt. Patients who are unable or refuse to comply will be asked to phone the practice and alternative instructions will be given. Staff will still wear full PPE when they meet with you and you will be asked screening questions.
  2. Only invited patients ( and one carer) with appointments will be allowed to enter the building
  3. All patients entering the practice must use hand sanitiser provided
  4. As droplets can be spread across distance, keeping apart will ensure that you are less likely to come into contact with the virus. The 2 metre social distance rule will still be maintained throughout the practice.
  5. All areas will be well ventilated so please be advised that the room may be cooler than normal as a result.
  6. Please only use the toilets if you really need to as they need to be cleaned between visits.

We wish to thank our communities for continuing to help us keep everyone safe

Covid Vaccination Status

Proof of your vaccination status is available in the NHS Covid Pass which you can access online in the NHS App, which is also valuable for accessing your health records and ordering repeat prescriptions.

We are unable to issue your NHS Covid Pass at the practice. Please see the government guidance about proving your Covid vaccination status for travelling abroad here.

If you wish for a paper copy of your NHS Covid Pass you can call the NHS helpline on 119 and ask for a letter to be posted to you or complete the online form at Get your NHS COVID Pass letter – NHS (www.nhs.uk). This must be at least 5 days after you’ve completed your course of the vaccine. Please note the letter may to take up to 5 days to reach you.

COVID-19 vaccination and blood clotting

For more information about the rare blood clotting side effect please read this information poster.

Find out your NHS number

Please click here to go to the NHS website where you can find out your NHS number 

Pulse Oximeters

Patient video on how to use a pulse oximeter 

National Covid-19 Vaccinations – Vaccination Centres

Now that more doses of Covid-19 vaccines are available, the NHS is able to open more vaccination services, including the first Vaccination Centres.

People who are eligible and who live near these new vaccination services will receive letters from the NHS Covid-19 Vaccination Booking Service, telling them how they can book their appointment.

The NHS is rolling out additional services quickly, but it remains important that the public don’t try to book or go to these services before they receive their booking letter. And when you do book an appointment, please make sure you attend.

You may receive a letter from the national NHS Covid-19 Vaccination Booking Service inviting you to book an appointment at a regional Vaccination Centre, the closest of which is at Ashton Gate in Bristol (South West)

If you receive the letter from the national service and can travel to the Vaccination Centre safely, we recommend that you book using the details the letter provides.

If you are unable or don’t want to go to a Vaccination Centre, you can choose to wait and get your vaccination at Taunton Vale Health Centre which is the local vaccination hub for patients in this area.

We have started vaccinating patients over the age of 80 years of age and are inviting people in according to the criteria and prioritisation set by the Joint Committee on Vaccination and Immunisation (JCVI), and will contact you when it’s your turn.

Like the rest of the NHS we are working to offer vaccines to everyone in the top priority groups by the middle of February.

Please do not contact us if you haven’t received an invite yet. We are very busy at the moment, and doing so could prevent a patient who needs our help from getting through. We will contact you when it is the right time for you to book your appointment.

Here are some frequently asked questions which may help you further.

Appointments and Prescriptions

GP services are being reorganised so that patients who may have COVID-19 are kept separate from patients who don’t. For example, practices are continuing to provide childhood immunisations and it is important this takes place in an environment as free from contamination as possible.

As a result of these changes, patients who need a face to face appointment may need to attend a surgery location which is different from their usual registered practice. We recognise this may cause some inconvenience to patients and we are grateful for your patience as the NHS grapples with the challenge of COVID-19.

We have made the decision to limit access to the surgery to patients by ensuring that they are assessed by a Clinician first. This is for the safety of all patients and our staff. All requests for face to face appointments with a GP will be assessed by telephone first.

However, if you do have a face to face appointment booked then please do not come to the surgery if you subsequently develop symptoms of high temperature or a cough.  Please phone and cancel the appointment in these circumstances.

We can not allow patients who do not have a booked appointment to walk into the surgery.

Going forward we will be changing regular reviews to telephone consultations where possible including any appointments already booked over the next few weeks. We will also be exploring the use of video consultations and online consultations.

With regards to nurse appointments, at the moment we are continuing with childhood immunisations, dressings, smears, and monitoring of patients on high-risk medications (e.g. warfarin and methotrexate). The nursing team will be looking at changing routine reviews for things like asthma, COPD, CHD and diabetes to phone call reviews. We will not be offering ear syringing procedures or Doppler’s for the time being.

With regards to repeat prescriptions, please do not order medications early as this will cause supply issues and may cause harm to other patients. Please order 7-10 days before you need your medication so our pharmacies can cope with the demands of the current situation and let you know if there is a dispensing problem. If you need to drop a paper prescription to the surgery, please LEAVE IT IN THE POST BOX and do not enter the surgery.

Finally, we appreciate that this is a time of great anxiety for everyone, and ask that you are patient with all members of our team who are working under incredibly challenging conditions. The situation and associated guidance is changing rapidly so please bear with us.

Thank you for your support and understanding.

Creech Medical Centre